Data protection / DSGVO

  1. General information

    In this statement you will learn more about the privacy policy of by LEDCON Systems GmbH with regard to the processing of your personal data. Processing includes, but is not limited to, using, storing and sharing your data. by LEDCON Systems GmbH is aware that appropriate processing of personal data is an essential part of data protection law. To ensure this right, you can read in this statement what happens with your data. When you order a product from us, we naturally require various data from you. Without this data, we cannot, for example, send your product to you. In addition, we store data in case the product is not delivered, so that we can help you faster and easily trace where the error is. The procedure of by LEDCON Systems GmbH is of course in accordance with the applicable European law on data protection, which came into force in May 2018. If you purchase a product from by LEDCON Systems GmbH, you agree to the terms and conditions as well as the procedure for processing personal data.

  2. Processing purposes

    In order to ensure the appropriate execution of the (purchase) agreement between you and by LEDCON Systems GmbH and to maintain the business relationship, we must collect, use, share and document various personal data about you. In the basic data protection regulation, this is referred to as 'processing'. We document this data carefully and of course take appropriate measures to protect it.

  3. What data is collected and for what purpose?

    When you purchase a product from by LEDCON Systems GmbH, you can create an account so that it will be easier for you to order products in the future as you will be registered in our customer database. by LEDCON Systems GmbH processes the following data from you, among others:
    Address data
    VAT number
    E-mail address

    Phone number
    Purchase history
    In your account environment you can see what data we have collected from you.

    • Email advertising with newsletter subscription

      If you register for our newsletter, we will use the data required for this purpose or separately provided by you to regularly send you our e-mail newsletter based on your consent pursuant to Art. 6 (1) p. 1 lit. a DSGVO. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address unless you have expressly consented to further use of your data or we reserve the right to use data in a manner that goes beyond this, which is permitted by law and about which we inform you in this declaration.

    • Communicationr

      When you send us an email or other communications, we may store those communications. In some cases, we may ask you for personal information that is necessary in a particular situation. This allows us to answer your questions and process your requests. We store this data on our own protected servers of by LEDCON Systems GmbH We do not combine this data with other personal data in our possession.

    • Cookies

      We collect data for analytics purposes so that we can gain a better understanding of our customers and tailor our services accordingly. Our website uses "cookies" (text files placed on your computer) to help us analyze how our website is used. The information generated by cookies about your use of the website may be stored on by LEDCON Systems GmbH's own protected servers. We use this information to record how you use the website, to generate reports about activity on the website, and to provide other services related to website activity and internet usage.

  4. Sharing with third parties

    For the execution of the contract it is necessary that we share your data with third parties. We have entered into agreements with these third parties regarding the collection of data and the use of your personal data. We share this data with third parties in accordance with the rules and regulations of the General Data Protection Regulation. by LEDCON Systems GmbH will in no case share data with third parties for third party marketing purposes without your knowledge or consent. We share your personal data with: Postal/transport companies: In order for your product to actually reach you, by LEDCON Systems GmbH needs to share your name, address and possibly your phone number/mail address with the postal company that will deliver the ordered product to you. This data is used exclusively for the aforementioned purpose. by LEDCON Systems GmbH has made contractual agreements with the company about the use of your data.

  5. Storage periods

    In accordance with the European data protection basic regulation by LEDCON Systems GmbH does not store your data longer than necessary. In addition, by LEDCON Systems GmbH is subject to legally defined deadlines, the exact observance of which by LEDCON Systems GmbH guarantees.

  6. Security by LEDCON Systems GmbH protects the data entrusted to it with the aid of technical and administrative security measures in order to reduce the risk of loss, misuse, unauthorized access, publication and modification as far as possible. These measures include, but are not limited to, firewalls, encryption of data, and physical and administrative access controls for data and servers. If you still suspect that your data has been misused, you can contact us. You can find our contact details under "Imprint". We send your personal data stored with us by encrypting it. Of course, this also applies to your order and customer login. In addition, we protect our websites and other systems with the help of technical and organizational measures against loss, deletion, access, modification or publication of your data by unauthorized persons.

  7. Right of the data subject

    As a customer, you have several important rights, also known as the rights of the data subject:

    • in accordance with Art. 15 DSGVO the right to request information about your personal data processed by us to the extent specified therein;
    • in accordance with Art. 16 DSGVO the right to demand the correction of incorrect or completion of your personal data stored by us without delay;
    • in accordance with Art. 17 DSGVO the right to request the deletion of your personal data stored by us, unless the further processing
      • to exercise the right to freedom of expression and information;
      • to fulfill a legal obligation;
      • for reasons of public interest or
      • is necessary for the assertion, exercise or defense of legal claims;
    • in accordance with Art. 18 DSGVO the right to request the restriction of the processing of your personal data, insofar as the accuracy of the data is disputed by you;
      • the processing is unlawful, but you object to its erasure;
      • we no longer need the data, but you require it for the assertion, exercise or defense of legal claims, or
      • you have objected to the processing pursuant to Art. 21 DSGVO;
    • In accordance with Art. 20 DSGVO, you have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another controller;
    • the right to complain to a supervisory authority pursuant to Art. 77 DSGVO. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters.

  8. Amendment of the privacy policy by LEDCON Systems GmbH has the right to modify and update this privacy statement so that it is in compliance with the provisions of the European Data Protection Regulation. Therefore, we recommend that you review this statement on a regular basis. If we make a material change to this statement that has demonstrable consequences for you, then we will inform you of this in an email. This privacy statement was created on 24.05.2023.